Interwrite Response Release Notes
Release 6.56 June 2010
Contents
General Information
Description
Interwrite Response is a comprehensive electronic student response system for testing, polling, and surveying a group of people.
System
Requirements
Windows:
- Microsoft Windows XP SP2, Windows Vista, or Windows 7
- Intel Pentium IV Processor 1GHz or higher (or equivalent)
- 512 MB RAM
- 500 MB hard disk space for installation
- 1024 x 768 or higher resolution video
- One available USB Port
- Microsoft Office 2003, 2007 (for PowerPoint integration)
Mac:
- Mac OS X 10.4.11, 10.5.8, or 10.6
- PowerPC G4 1GHz or higher
- 512 MB RAM
- 500 MB hard disk space for installation
- 1024 x 768 or higher resolution video
- One available USB Port
- Microsoft Mac Office 2004 (for PowerPoint integration)
- Java 1.5 or greater
- "libUSB" (USB support)
Linux:
- Intel Pentium IV Processor 1GHz or higher (or equivalent)
- 512 MB RAM
- 500 MB hard disk space for installation
- 1024 x 768 or higher resolution video
- One available USB Port
- Linux with 2.6 Kernel or greater
- "libUSB" (USB support)
- "bluez-libs" - libbluetooth1 (Bluetooth support)
The bluez packages can be installed using your specific Distribution's Package Manager. For more information on Linux Bluetooth support, please see http://www.bluez.org/
After confirming that the required bluez packages are installed, please make sure that the rfcomm service is running. See your distribution-specific documentation to determine how you can check this.
- XDG compliant (Menus and file association)
- "finger" utility
- "bc" utility
- libstdc++6
- "sudo" version 1.6.7p5
"sudo" must be installed to a location that is included in the system's default search path; otherwise it will not be found. The default search path on most systems includes '/usr/bin', but you should refer to your system's documentation for more details.
- "ia32-libs" (64 bit support)
This package adds support for running 32 bit applications within a 64 bit Operating System. Please see your specific distributions documentation for information on installing the "ia32-libs" package.
Known Issues
General Operation
- If you are using any eInstruction applications together, such as Response, Workspace, and CPS, you will need to upgrade all of these applications to the latest released version in order for Device Manager to communicate properly between them.
- On Windows XP, users will see an error messages with the Microsoft wisptise.exe application when an Interwrite Dualboard or Interwrite Mobi is connected via USB. Microsoft has addressed this issue and an update is available for Windows XP SP2 systems.
Please see the following KB articles for more information.- On Mac OS X the installation may fail with JAVA 1.5.0 (64-bit) installed and the system default language set to Turkish. A workaround is to change the system default language to something other than Turkish.
- When installing on Linux, the application windows may display incorrectly or as a blank screen if using 3D Window Managers such as Beryl or Compiz. If you do experience problems, please refer to your specific distribution's documentation on how to disable enhanced 3D effects. This issue may also affect the usability/operation of our Java applications.
Interwrite Response
- If an Interwrite Mobi is powered off during a Response session, then powered back on, data will no longer be visible on the KWIK screen until the session is ended and Response is closed and restarted.
- The Import Roster and Import Lesson features do not work properly for Traditional Chinese.
- During installation on the Mac, the Device Manager Install window may appear behind the Response install window. Users must switch to the Device Manager Install window to continue the installation.
- On the Mac, the Response Chart may appear behind the Session Question being asked.
- On Windows Vista, the file open/save dialogs will not allow the user to browse their directory if they have selected it through the "Desktop" folder or the "Look in:" dropdown. For more information: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6488081
- In Windows Vista, when creating questions in Response, words are underlined in red even if they are spelled correctly
- On occasion, the Charting Results window will appear blank or grayed out. To display the charting results properly, the window must be minimized and reopened.
- In Cornerstone, when downloading a class that has a class name of more than 50 characters, the OK and Cancel buttons are not visible on the "Collect-Responses" dialog. To work around this issue the user should shorten the name in Cornerstone and download the class again. The user may also press the Tab key on the keyboard until the OK or Cancel button is highlighted on the "Collect-Responses" dialog.
Device Manager
- The SoftKeys on the Mobi Learner may not work properly if the device is connected while the software is being installed or upgraded. Remove the Mobi Learner from Device Manager, and then rediscover the device to solve the problem.
- SoftKeys can be programmed to perform Interwrite functions or launch applications. They cannot be programmed to launch files in the application associated with the file.
- When you use the upper button on the side of the Pen (sometimes referred to as the right or top button) to perform a Ctrl-Click, depress and hold the button for a second or two before releasing it. If this button is pressed rapidly two or more times, the system may enter a state in which it appears that no button presses were processed, either from the Pen, or from the mouse. The cursor will move, but no button presses/mouse clicks are processed. To get out of this state, hold the Pen close to the whiteboard or tablet and press the upper button on the Pen an additional one or two times. The system will return to normal.
- The Show correct answer on clicker option with PRS RF clickers and Cricket clickers does not work if the correct answer is alpha (A, B, or C, etc.). Use the numeric correct answer (1, 2, or 3, etc.) as a workaround in mixed class environment.
- In Ubuntu, Java windows may appear blank when Desktop Effects are enabled. To disable Desktop Effects, select System -> Preferences -> Appearance -> Visual Effects and then, select None.
- When connecting a USB device to a Windows system for the first time, Windows may need to install drivers for the new device. On some systems, Device Manager will not detect the device until the user selects "Discover Devices" in Device Manager, or Device Manager is restarted.
- A duplicate USB device will appear in Device Manager each time a supported USB device is physically moved to a different USB port. The USB port address is used by Device Manager to uniquely identify and store user preferences for a device. When the USB device is physically attached, only the device with the matching USB address will be shown as connected in Device Manager, all other duplicated devices will be shown as disconnected.
- On Ubuntu, some devices will show as still connected in Device Manager after they have been physically disconnected. This bug has been fixed in the Linux kernel of Ubuntu 9.10 and later.
Installation
Information
Installing the Interwrite Response software from the Interwrite Response CD
- Log into the system with an account that has administrative privileges. Linux users should log in as "root" or use "sudo" when launching the installation.
- Insert the Interwrite Response CD. If the installer does not startup automatically, run "Install Response" from the root directory of the CD.
- Follow the onscreen instructions to complete the installation of the Interwrite Response software.
- Mac PowerPoint Add-in:
- Open PowerPoint and select the PowerPoint Menu.
- Select the Preferences… menu option.
- Click on the View tab and uncheck the Project Gallery at startup option.
- Click on the OK button.
- Select the Tools Menu.
- Select the Add-ins... menu option.
- Click on the Add... button. Navigate to the folder in which Response is installed.
- Select the PRS AddIn.ppa file and click on the Open button.
- The PRS Add-in file will be listed in the Add-in List. Click on the OK button.
- Restart PowerPoint.
Release Notes